Before you look into building a Facebook messenger chatbot for your business you would want to know if it’s capable of improving customer service. So we’re going to explore exactly how chatbots improve customer service. In a nutshell, a high quality chatbot can change how the companies communicate with their customers. Since chatbots are automatic,… Continue reading How Does A Facebook Messenger Chatbot Improve Customer Service?
Basically, the way that Facebook Messenger bots work is a piece of automated messaging software that uses AI to converse with people. Did you know that a simple Facebook Messenger bot will replace basic customer support in the near future? Facebook Messenger bots have already started replacing mobile apps, customer support, email marketing, and many… Continue reading How Do Facebook Messenger Bots Work?
Let’s go through and explain exactly why your business needs a Facebook messenger bot. Businesses right now aren’t as simple as exchanging products & services for money. Nowadays, due to the growing demand for services and products and increased uncertainty in customer loyalty, businesses need to be even smarter to lead their organization into a… Continue reading Why Your Business Needs A Facebook Messenger Bot