If an Instagram user messages you with a certain, pre-determined keyword or phrase, you can trigger messages, full discussions, and business automation. This is a great way to start a conversation from your Instagram stories
All of this is done automatically and instantaneously you can reply to Instagram post comments with your own comment, like a person’s comment, and send that user a message. Comments automation is a fantastic way to increase client engagement beyond a simple like.
Respond to everyone who mentions your account in their story instantly. Send a thank-you message, initiate an automatic discussion, or simply start business automation.
Assist new clients who have never sent a message to your account by starting a conversation about a given topic. Answering frequently asked questions, such as “What do you have on sale?” Conversation starters is a seamless way to start a conversation.
Be able to capture and save important customer data, such as emails or phone numbers inside Instagram DM’s and direct it straight to your CRM instantly.
Instagram may be integrated with a variety of platforms, including Shopify, MailChimp, Google Sheets, Klaviyo, Zapier, and others. Here’s a link to our integrations page.
Instagram DM automation or an Instagram chatbot is a series of automated interactions that
can answer typical inquiries from your consumers. This could be to explain what your product
or service offers, to collect information about the customer, to give useful content, or to nurture
them towards a purchase.